Booted by Parking Solutions? Fight back!

Parking Solutions, a Salt Lake City, Utah based company, issues tickets and immobilizes vehicles for various businesses around the Salt Lake valley. In some of these cases, they are doing so illegally. If they booted you without just cause you may want to file a complaint with the Utah Department of Commerce Division of Consumer Protection.

Parking Solutions’ Deceptive Practices

One typical scenario occurs in the parking lot on the corner of 600 East and 400 South in Salt Lake City, Utah. In that lot, Parking Solutions issues tickets or immobilizes vehicles with a boot when one of the occupants goes to Jimmy John’s which is technically not a part of the parking lot served by the surrounding businesses like Cafe Zupas, Tonyburgers, or Jamba Juice. The problem, however, is that does not automatically constitute a violation of the posted parking rules.

Think about it. If you go to Jamba Juice, a company for which that parking lot is intended, and your friend who drove with you goes to Jimmy John’s, you did not violate the parking rules that are posted on the property. You patronized Jamba Juice as the rules allow. No problem then? Wrong. Parking Solutions has an agent lying in wait to ticket or boot your car because one of the occupants went to Jimmy John’s. He, in his blissful ignorance, believes the patently illogical idea that none of the occupants can leave the property even if the others actually patronize the intended businesses.

Until you use [one of these businesses] you are trespassing.

Daniel Graves, Parking Solutions

Parking Solution’s Past Criminal Conduct

This problem has grown so bad that Parking Solutions employee Daniel Graves was actually charged with interfering with an officer in discharge of official duties for booting a Salt Lake City Fire Department emergency vehicle and his subsequent refusal to remove the immobilization device under direct orders by the police department. Ironically, Daniel Graves even claimed the police were extorting him when they demanded he remove two boots from their emergency vehicle.

The companies’ owner Justin Bird seems to completely support such ridiculous conduct by Daniel Graves on behalf of Parking Solutions as he personally participated in refusing to remove the boot from the emergency vehicle, has been known to deny valid requests for refunds, and may have lied to government officials in a recent investigation over his deceptive business practices. Justin Bird even plead guilty on behalf of Parking Solutions to criminal charges of operating without a proper business license.

In any event, Salt Lake City consumers should not be deceived by Parking Solutions’ unlawful and deceptive conduct and they should not pay any extortionate amounts. Instead, save your receipts to show you patronized one of the businesses the parking lot serves and contact a consumer protection attorney who can sue Parking Solutions on your behalf. Under the Utah Consumer Sales Practices Act you may be entitled to a refund of the $75.00 you paid to Parking Solutions and in some cases may even be entitled to a much higher actual damages award if Parking Solutions illegally tickets or boots your car and you can prove you patronized one of the businesses served by that parking lot. Either way, don’t be a victim.

Please note that the listing of any specific company or individual is not meant to state or imply that they committed any illegal or improper act; rather only that an investigation is or was being conducted by private attorneys to determine whether legal rights have been violated. The statements expressed herein are statements of our opinion only.

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